​Proactive. Secure. Scalable.

Your business depends on reliable technology. We deliver fully managed IT solutions that reduce downtime, strengthen cybersecurity, and provide predictable monthly costs.

Whether you need foundational support or a fully outsourced IT department, we offer structured service plans built around your operational needs.

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Our Service Plans

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🟢 Essential Support

Reliable day-to-day IT management for small businesses

Best for: Companies that need professional IT support and system monitoring without enterprise-level complexity.

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What’s Included

Help Desk Support

• Unlimited remote support (business hours)

• Email, phone, and remote session assistance

• Structured ticketing system

• Escalation management
   

Endpoint Management

• Remote Monitoring & Management (RMM)

• Patch management (Windows & 3rd party)

• Device health monitoring

• Asset inventory tracking
   

Cybersecurity Essentials

• Managed antivirus / endpoint protection

• DNS filtering

• Basic email protection

• Multi-Factor Authentication setup support
   

Backup Monitoring

• Backup alert monitoring

• Failed job remediation

• Monthly backup reports
   

Monthly Reporting

• System health summary

• Patch compliance report

• Support metrics overview
  
  
   

🔵 Business Protect

Advanced security and compliance-focused IT management

Best for: Legal, healthcare, finance, and regulated industries.

Includes everything in Essential Support, plus:

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Advanced Security Stack

• Endpoint Detection & Response (EDR/XDR)

• 24/7 security monitoring

• Email anti-phishing & impersonation protection

• SIEM log monitoring

• Conditional access policies
   

Identity & Access Management

• MFA enforcement

• Role-based access controls

• Quarterly access reviews
   

Backup & Disaster Recovery

• Managed cloud backups

• Image-based workstation backup options

• Annual disaster recovery testing

• Business continuity planning session
   

Compliance & Risk Management

• Annual risk assessment

• Security policy templates

• Compliance alignment guidance (HIPAA, GLBA, FINRA frameworks)

• Audit readiness assistance
   

Security Awareness Training

• Phishing simulation campaigns

• Employee cybersecurity training

• Quarterly risk scorecards
  
  
   

🔴 Premium Fully Managed IT

Your complete outsourced IT department

Best for: Growing businesses that need strategic IT leadership and infrastructure management.

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Includes everything in Business Protect, plus:

Dedicated Account Management

• Assigned Technical Account Manager

• Quarterly Business Reviews (QBRs)

• IT roadmap planning

• Budget forecasting & lifecycle planning
   

Infrastructure Management

• Firewall configuration & monitoring

• Network switch & Wi-Fi management

• Server monitoring & patching

• Cloud tenant administration (Microsoft 365 / Azure)
   

Vendor & Licensing Management

• ISP & telecom coordination

• Software vendor liaison

• License management

• Hardware procurement support
   

Onsite Support (As Needed)

• Scheduled onsite visits

• New workstation deployments

• Infrastructure upgrades
   

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Optional Add-On Services

• Microsoft 365 Administration

• Cloud migrations (Azure / SharePoint / OneDrive)

• VoIP system management

• Cyber insurance readiness audits

• Penetration testing coordination

• Incident response retainers

• Virtual CIO (vCIO) services

• Compliance documentation packages

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